Frequently Asked Questions
Q - Do you offer beef year 'round?
A - We sure do!
Q - Do you deliver? Where?
A - We currently only deliver to California, we will be expanding soon! If you are interested in joining our mailing list then you will be notified as soon as our service area is expanded. Go to: email@example.com
Q - Why order in bulk?
A - First of all we can assure you that in most cases people hear a 10 - 30 lbs of beef will be impossible to finish. Most 4 person families finish 10-30 lbs in less than 2 months. By ordering more, you will save hundreds of dollars a year. Additionally, you will enjoy far better cuts of meat. Store bought grass fed Filet Mignon goes for as much as $50.00 a pound and Ribeyes for $30.00. Buying from Richards Grassfed Beef enables economies of scale not possible when buying smaller quantities.
Q - Is Richards Grassfed Beef a better value than store bought grass fed beef?
A - We compared the prices of various individual grass fed beef cuts with many Bay Area stores and butcher shops that sell grass fed steaks from $15.00 to as high as $50.00 per pound. By choosing Richards Grassfed Beef, you can save about 30% over what you would pay in the store.
Q - Do you have an order deadline?
A - Orders placed before 11:59PM (PST) on Wednesday’s will deliver the following Wednesday for all Northern California Customers and the following Thursday for Southern California Customers. Orders received after Wednesdays will ship out the following week.
Q - What is your product return policy?
A - No returns accepted (Unfortunately we cannot accept a returns of any product that has left our company’s control).
Q - What is your cancellation policy?
A - If for any reason you need to cancel your order please use the “contact us” link on your order confirmation email at firstname.lastname@example.org OR call us via our toll free number 866-848-4422 to speak to our staff. All cancellations need to be received by us no later than Friday’s at 12:00PM (PST).
Q - Damaged product policy?
A - We are here to make sure you are satisfied with your Richards Grassfed Beef. If your product arrives in one of the two conditions listed here:
- Temperature indicator sticker is above the 41 Degree mark and product is not predominantly frozen.
- Product is damaged: leakage from thaw and broken seal.
First, DO NOT consume and then please call us immediately so that we can arrange to either replace your purchase.
Other concerns...please contact us via our toll free number 866-848-4422.
Q - Are your animals completely grass fed?
A - Yes, our animals are 100% grass-fed and grass-finished.
Q - Why eat grassfed beef?
A - Grass fed beef is high in beta-carotene, Vitamin E & B, essential Omega 3 fatty acids, Conjugated Linoleic Acid (CLA), and Trans Vaccenic Acid (TVA). Because grass fed animals are naturally leaner, the beef is also lower in cholesterol and calories than commercially raised corn fed beef. Eating grass fed beef is the right decision for your health & the health of your family!
Studies show that grass-fed cattle also have dramatically fewer E. coli in their intestines than grain fed cattle. Grain fed cattle develop abnormally high stomach acidity, which allows for the development of acid-resistant E. coli. Grass fed cattle have healthy stomach acidity, which means that even if by rare chance you are exposed to E. coli, your stomach’s natural acidity should kill the bacteria. Please note that despite the health of our animals, we always recommend the proper storage, handling and cooking of meat.
Q - What is CLA?
A - Conjugated Linoleic Acid (CLA) is fatty acid that is produced naturally in the bodies of grass-fed animals and is found in their meat and milk. Grass-fed cattle are likely to have two to three times the amount of CLA as grain-fed animals, and this nutritional value is passed on to you when you eat grass-fed meat. Research shows that a diet rich in CLA can help reduce a person’s risk of cancer, arteriosclerosis, and diabetes.
Q - Do you have any nutritional information for your beef cuts?
A - Yes, please click here: Nutrition & Information
Q - Are the cattle finished with grain?
A - No. From the moment our animals are weaned from their mothers, they consume high quality grass for the rest of their lives.
Q - Are you certified grass fed beef?
A - Richards Grassfed Beef is certified by the American Grassfed Association as 100% grass fed and grass finished beef.
Q - How is the meat prepared and packaged?
A - The meat is cut and vacuum packed in see-through packages. This airless environment ensures high quality and a long shelf life in your freezer.
The USDA does not put a shelf life on flash frozen vacuum sealed meat. However for the highest quality flavor we suggest it be finished in 1 year.
Q - How long will the beef last in the refrigerator?
A - In general, we say three to five days maximum in the refrigerator.
Q - It is best to thaw frozen meat in the refrigerator?
A - Using this method, a one-pound package will thaw in approximately 20 to 24 hours. We do not recommend thawing meat in the microwave. However, if you must, select the lowest power setting to avoid cooking, rather than defrosting, the meat. As an alternative you can defrost it in the refrigerator, which may take some time so you will need to plan.
Please see our Safe Handling Instructions on our: Nutrition & Information page for detailed information regarding freezing, thawing and cooking our grass fed beef products.